I use a moisturizer but nothing changes
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Skin issues such as psoriasis and eczema can make your skin more prone to dryness, Frieling says. But dry skin could also indicate something seemingly unrelated, such as diabetes, hypothyroidism, malnutrition, kidney failure, or Sjögren’s syndrome, according to Harvard Health and Penn Medicine.
Ashy skin is caused by a lack of moisture, which leaves your skin dehydrated. It can appear on essentially any part of your skin. It’s also common for the skin on your arms, legs, and face to become dehydrated and ashy. Most of the causes of ashy skin are environmental.