As at 2020, 46% of LGBTQ workers are closeted at their workplace, the thing is, most of them won’t even function to their fullest because they have to hide their feelings identity and work in fear of their identity getting known.
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They should make sure all employees attend regular training courses about what discrimination is, to whom reports of discrimination should be filed, and what to do if they witness discriminatory behavior. Besides the obvious–don’t discriminate against anybody–advice given at every training course, employers can provide employees with what is known as bystander training. Bystander training teaches employees what to do when they witness discriminatory behavior. Companies should document all complaints and concerns, no matter how minor.
I’m not sure about other companies, but at Ralph Lauren at least, any type of discrimination towards employees and customers is highly frowned upon. You could be reported to higher authorities and face some bad consequences for it. On their list of what entails discrimination, they include sexual orientation and gender identity. The company is completely LGBTQ+ supportive, and he even designed his own pride collection that was available online for people of the pride community. So if you work at Ralph Lauren, you’re safe to express who you are. I would assume other high end businesses would be similar.