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Have you ever had to return a meal because they didn’t get your order right?
I’ve done that on quite a number of occasions, if while ordering said item I was supposed to choose how it was cooked. We were at breakfast. My husband had to go back to the car for his phone. I ordered for him. I was specific eggs sunnyside up. They brought out scrambled eggs. I have also returnedRead more
I’ve done that on quite a number of occasions, if while ordering said item I was supposed to choose how it was cooked. We were at breakfast. My husband had to go back to the car for his phone. I ordered for him. I was specific eggs sunnyside up. They brought out scrambled eggs. I have also returned a well done steak, I always order medium rare. I also have a food intolerance for cheese and milk. So when I received a chicken dish with cheese melted on it, I asked for a do over. I have ordered items a certain way. The wait staff acted like that it was expected or okay to order that way. So I should receive it that way. It might be the chef or it might be the wait staff. In the case of the eggs. The waitress apologised and said it was her fault.
See lessIs it possible for consumers of a particular product to stop buying such product?
People are not rational. If a product does not hit the right instinctive/emotional chord, people aren't spurred to action. One of the most factors of buying is the social impact of the good in your social life. Sometimes this impact is so negative, that even if you know the benefits of buying it, yoRead more
People are not rational. If a product does not hit the right instinctive/emotional chord, people aren’t spurred to action. One of the most factors of buying is the social impact of the good in your social life. Sometimes this impact is so negative, that even if you know the benefits of buying it, you will not buy.
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