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Harwood Gilliam

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    1. Asked: February 19, 2021In: Communication

      What are the great ways to show customers’ appreciation?

      Harwood Gilliam
      Harwood Gilliam
      Added an answer on February 22, 2021 at 9:33 am

      It so much depends on your business. You can offer them deep discounts. Maybe you can enroll them in a rewards program. If you can get your hands on events tickets, you can give them to good customers. Providers of professional services often take something off bills for good clients, especially oneRead more

      It so much depends on your business. You can offer them deep discounts. Maybe you can enroll them in a rewards program. If you can get your hands on events tickets, you can give them to good customers. Providers of professional services often take something off bills for good clients, especially ones who pay their bills promptly. There are all kinds of things you can do. The most important way to show gratitude to your customers is to say “thank you.”

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    2. Asked: February 19, 2021In: Communication

      What could have been the cause of the power outage in Texas?

      Harwood Gilliam
      Harwood Gilliam
      Added an answer on February 22, 2021 at 9:33 am

      Unprecedented cold temperatures put a heavy demand on electricity and natural gas supplies as state residents desperately tried to remain warm in their homes. For environmental reason most coal-fired power plants had been either taken off line or converted to natural gas. The west Texas wind turbineRead more

      Unprecedented cold temperatures put a heavy demand on electricity and natural gas supplies as state residents desperately tried to remain warm in their homes. For environmental reason most coal-fired power plants had been either taken off line or converted to natural gas. The west Texas wind turbines on which much of the state depended for electricity were frozen by the ice and cold and became inoperable. Meanwhile the extreme demands on the state’s natural gas supplies forced several of the gas fired electrical generating plants to go off-line.
      Not surprisingly, to avoid complete shut-downs when the grid demands exceeded the available supply of electricity, rolling blackouts were initiated by the grid operators while trying to maintain essential services such as hospitals, firefighting facilities and law enforcement.
      My thoughts are this. Most of our country’s power infrastructure is not designed for and maintained to be able to operate normally during the most extreme conditions. Doing so would result in those “extra” resources to be idled except during those extreme demands. Our transition from coal-generated power to intermittent renewable power will require alternative non-polluting sources of base power to be added to the mix. Some of us believe that proven, compact factory-built modular nuclear power plants distributed throughout our grid is the answer. Some are currently being evaluated.

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